We are in the final stages of implementing our exciting new IT system that, by automating many of our administrative systems, will allow us to spend more time with our clients.
In order to complete the installation, our offices will be closed from 1pm – 2pm every day from now until the end of June.
We hope that this will not cause any inconvenience.
Thank you ...
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HSSF accreditation
We are delighted to announce that Family Matters has maintained its HSSF (Help and Support for Separated Families) accreditation in 2016.
This is the mark of excellence for organisations working with separated families. In order to achieve the award, we have to demonstrate that we are able to listen to our clients by providing anonymised case studies to the assessors. We also have to show that ...
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Office closed for training
Please note that our offices will be closed from 1pm today (Friday 29th April 2016) for training purposes. We will re-open on Tuesday 3rd May at 9.00am. ...
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George and Sam
George and Sam came to mediation to talk about finances. They had been separated for eight years and had been trying to reach agreements through solicitors for five years. Sam had one boy from her previous relationship and they had a child together Joe, now aged thirteen years. Joe had originally lived with Sam but had moved to live with his dad following an argument with his Mum. She was ...
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Mediation does work!
Listen to a discussion about mediation on the BBC's Woman's Hour ...
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