Online MIAM and mediation services - Family Matters Mediation

We are providing an online MIAM and mediation service

In response to improvements in technology and the current government restrictions, Family Matters is now providing an online mediation service. This service will be delivered to the same high practice standards Family Matters has always been committed to during its twenty years of providing MIAMs and mediation.

It also means Family Matters can offer MIAMs and mediation at a time which is convenient to you and we can now offer a service across the country. The family courts are now also all online. Our team will help you to understand what will be required so you can prepare for the MIAM, the mediation and any future court hearings

Family Matters will be using a secure confidential platform for your meeting.

Frequently Asked Questions

What can we mediate about if we are in lock down

You may have decided to separate before the Covid 19 lockdown but still be trying to live in the same house . In mediation you can talk about and agree a way to separate your finances and share time with your children during this difficult period

If you have children and they spend time with you and the other parent, you may want to agree changes to the current arrangements and make plans if one of you has to work . You can talk about what the arrangements will be if someone shows signs of being ill and how long these changes will be in place.

What happens if I need to arrange a MIAM?

Fill out the form in the usual way here.Make sure you complete the when is the best time to call you box and provide a contact number and email address. Our mediation co-ordinators will be in contact with you by phone or email to arrange the online MIAM. We will send you a list of hints and tips, so you are ready for the meeting. Our short video helping you to log on is above.

Can somebody else be present during the MIAM?

Yes, we allow people to invite another adult for support at the MIAM which is the first meeting for you on your own. In the meeting we will ask you to introduce them and ensure we are aware of everyone who is present. In the mediation no one else should be in the room. Children should not be present or be able to overhear the discussion.

How will Mediation work?

This will be very similar to a face to face meeting except that you will be in your home or other private space and the other person with be in theirs . Our mediator will conduct the meeting in the same way. You will be expected to keep to the terms and conditions for online mediation, and you will both complete the ‘agreement to mediate’ which sets out the rules for mediation.

Do I have to see the other person when I have an online mediation?

Not necessarily. The on line platform we are using can hold two calls at the same time. This means that the mediator can talk to you and the other person together or completely separately during the same meeting.

I want to mediate about finances

The mediator will ask that you send in all the disclosure of your financial situation before the mediation takes place and this will be shared within the mediation meeting.

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