Client attending initial appointment with mediator:
I had my pre meeting with Juliette today. I was quite nervous as didn’t know what to expect, Juliette calmed my nerves immediately. The meeting was to the point, clear and concise and Juliette was able to answer my questions, putting my mind at ease. I’m glad I chose Family Matter Mediation
★★★★★ 5 Star Google reviewClient who has finished the mediation process:
From what for me was a daunting experience not knowing what to expect, I can only give huge praise for the member of staff I dealt with. Very professional, understanding and knowledgeable. I was put at ease and I felt the process was very beneficial. It’s never easy dealing with problems but the support I received throughout was excellent.
★★★★★ 5 Star Google reviewClient who has finished the mediation process:
Was made to feel very much as ease at the meeting. Helped set up arrangements that I needed and the man I had the meeting with was fantastic. Being very patient, caring and non judgmental. Would 100% recommend using this service and thank you for your help and support
★★★★★ 5 Star Google reviewClient who attended mediation online and has finished the process:
I found the mediation sessions really helpful and we managed to get to an agreement that suited us both. The online session was fine as well to get to that final agreement. Overall I was really happy with the whole process during this really difficult period in my life.
★★★★★ 5 Star Google review (Online mediation)Client who attended an initial appointment with a mediator:
Lorraine made me very comfortable. She explained the mediation process very clearly and made sure I understood every step. She was very attentive when listening to me and I felt so at ease. It is such a difficult time for me at the moment and after having my first assessment with Lorraine I already feel so much better and feel confident that the mediation process will work best for us and our children. Thank you so much
★★★★★ 5 Star Google reviewClient who has finished the mediation process:
Mediator was very helpful listening to my concerns wish we had gone through this sooner.
★★★★★ 5 Star Google review


