Family Matters is delighted to have recently received the following comment from parents who successfully used online mediation about children and finances.
“You were recommended by someone whose judgment I knew I could trust. I felt getting the right person was essential as my ex-partner and I process things in very different ways.
“Your warm personality combined with competence and professional approach immediately relaxed and assured us both. You skillfully navigated us through and helped us understand what, at times, has been a daunting and complex process. You have always been prepared to answer questions and clarify things as we went along. This has helped prevent things from being misunderstood or misconstrued. You accommodated our differences and went at a pace that suited both of us.
“There were so many frustrating delays on our journey, and I was worried you might move on before we got there – it was so valuable and fortunate for us to have the consistency of you taking us through the whole process.
“You are an excellent mediator who has showed absolute impartiality and, at the same time, sensitivity and awareness to the emotions and grief that underly any divorce.
“I found Family Matters, as a whole, very professional and supportive. We were told we could always phone up Family Matters and speak with whoever was on duty on the team if we had any questions. I do hope Family Matters keeps this supportive ethos.
Thank you“
