Cancel or rearrange your MIAM appointment You can use this page to cancel or confirm an appointment sent by Family Matters .If an appointment has to be cancelled as a result of an emergency please ring 01302 369688 and speak to a member of the team or leave a message Reminder: If you are cancelling less than two working days before your appointment, cancellation charges will apply. Please find our cancellation policy details here Your Case If we have sent you an email or letter, please add your case number (this will be in the subject line of your email or at the top of your letter).Case number*Your name* Your confirmationI cannot take part in the appointment arranged for me on:Appointment date*Appointment time*Your availability Select all the dates you are available for three weeks after the appointment offered.Select Dates Date Format: MM slash DD slash YYYY REMINDER: You cannot use this service to cancel an appointment less than two working days before