The Family Mediation Training Programme, run in collaboration by Family Matters Mediation, and Lesley Allport Dispute Resolution (LADR) is fully approved by the College of Mediators and the Family Mediation Council. Dr Lesley Allport is a leading family mediator and trainer, Juliette Dalrymple is an experienced mediator and trainer and is an assessor for the Family Mediation Council for FMCA accreditation. The first two modules cover the process and principles of mediation. Modules two and three look at the impact…Find out more »
Clients can be aggressive challenging and angry.
They can be hurt, confused and scared.
In this half day workshop you will learn about the theoretical concepts, underlying behaviours of challenging clients and how to develop effective responses.Find out more »