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Difficult people and their behaviour; how to understand, respond to and engage them

September 14 @ 12:00 pm - 5:00 pm

£50

Clients can be aggressive challenging and angry.
They can be hurt, confused and scared.

In this half day workshop you will learn about the theoretical concepts, underlying behaviours of challenging clients and how to develop effective responses that ensure people engage effectively with you.

Details

Date:
September 14
Time:
12:00 pm - 5:00 pm
Cost:
£50

Venue

Doncaster
Phone:
03300 881440

Organiser

Family Matters Mediation
Phone:
Doncaster
Email:
admin@familymattersmediate.co.uk
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